All Systems Operational

Web Interface Operational
Web Interface Operational
REST API Operational
CDN Operational
Object Storage Operational
Queues Operational
Email delivery Operational
Transcoders Operational
Media Zone - Azure Operational
Uploads (FTPS) Operational
Uploads (HTTPS) Operational
Downloads Operational
Push workflows Operational
Pull workflows Operational
Media Zone - AMS-01 Operational
Uploads (HTTPS) Operational
Uploads (FTPS) Operational
Downloads Operational
Push workflows Operational
Pull workflows Operational
Media Zone - AWS Operational
Media Zone - Hybrid Connections Operational
Global Platform Operational
Cloudflare Amsterdam, Netherlands - (AMS) Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-central-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Response time
Fetching
Error rate
Fetching

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

Resolved - This incident has been resolved.
Nov 13, 19:35 CET
Update - Update: Emails to our regular support address are also delayed by the Microsoft outage. Until it's resolved, please contact us at support@medialab.app instead, including for requests to temporarily suspend email-based login verification.

We will post another update when the situation changes.

Nov 13, 10:41 CET
Update - Update: Microsoft's outage is still delaying email delivery, including login verification codes. As a temporary measure, Lab owners can ask us to suspend email-based login verification for specific email domains or for their whole Lab. To request this, please contact our service desk. We will turn verification back on once email delivery has recovered.

Emails that failed to deliver are still being retried automatically, and we will post another update when the situation changes.

Nov 13, 10:31 CET
Monitoring - Microsoft is currently experiencing a global outage that is delaying email delivery to Microsoft-hosted addresses, such as Outlook, Hotmail and Microsoft 365 accounts. This includes the verification code emails used to log in, so some users may be unable to sign in until their code arrives.

The outage is on Microsoft's side, so we can't offer a workaround at this time. Emails that fail to deliver will be retried automatically. If you have an urgent matter, please contact our support desk.

We are monitoring the situation and will post an update when delivery is back to normal.

Nov 13, 09:25 CET

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Resolved - Between 11:30 and 12:55 CET, some emails were delayed because of a problem at one of our email delivery providers. We moved email sending to an alternative provider and resent all emails from that period, so some users may have received the same email twice. You can safely ignore the duplicate. For password reset or verification emails, use the most recent one. The rest of the platform was not affected.
Nov 5, 11:30 CET

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.