Some media assets are unavailable for playback

Incident Report for MediaLab

Resolved

This incident has been resolved.
Posted Oct 21, 2025 - 05:45 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2025 - 21:37 CEST

Identified

A small group of customers may experience viewing or downloading some media content due to a configuration issue on the storage platform. We are working hard to resolve this issue and expect this to be resolved shortly.
Posted Oct 20, 2025 - 17:52 CEST
This incident affected: Media Zone - AMS-01 (Downloads).