Media playback issues

Incident Report for MediaLab

Resolved

This incident has been resolved.
Posted Feb 06, 2025 - 10:26 CET

Monitoring

We are seeing responses returning back to normal from the cloud provider and are monitoring the situation.
Posted Feb 06, 2025 - 10:17 CET

Update

We are continuing to work on a fix for this issue.
Posted Feb 06, 2025 - 09:56 CET

Identified

One of our cloud hosting providers, Cloudflare, is experiencing availability issues with their cloud storage platform which may result in reduced playback / download availability for existing content.
We are monitoring the situation and will take appropriate actions if necessary on our side to mitigate this issue as soon as possible.

More details can be found on their Status Page: https://www.cloudflarestatus.com/incidents/pgz7g5xlpxzr
Posted Feb 06, 2025 - 09:48 CET
This incident affected: CDN.