Connection time-outs
Incident Report for MediaLab
The upload performance has been restored. We will further investigate what caused this issue and will continue to monitor the situation.
Posted May 18, 2021 - 18:50 CEST
The download performance has been restored, we are working on restoring the upload performance.
Posted May 18, 2021 - 15:54 CEST
Uploads and downloads to our MediaLab Cloud platform are suffering from decreased performance, we are working on a solution to restore the performance.

The web interface and REST API are unaffected. Customers running on Azure cloud storage are also not affected by this.
Posted May 18, 2021 - 15:34 CEST
We are continuing to investigate this issue.
Posted May 18, 2021 - 14:32 CEST
We are seeing increased connection time-outs to the MediaLab Cloud platform. We are investigating the cause.
Posted May 18, 2021 - 14:22 CEST
This incident affected: Media storage (MediaLab Cloud AMS1 - media storage).