Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 05, 2024 - 05:00 CET
Scheduled
Note: The following maintenance only applies to customers running on the MediaLab Cloud and Hybrid platforms. Any customers on-premise platforms are NOT impacted.
During this holiday season we are upgrading MediaLab Cloud to bring more power to the platform. While we do our best to minimize the impact of the migration, there may be some noticeable impact for clients during this window.
During this maintenance window, we will be upgrading our database platform to new servers with faster CPU and more RAM. This will cause the database to be unavailable for several minutes. The servers may respond with status 500 (Internal Server Error) or 502 (Bad gateway). We expect the actual downtime to be no more than 5 minutes.
We apologize in advance for any inconvenience this may cause.
Posted Dec 04, 2024 - 09:29 CET
This scheduled maintenance affected: Web Interface (Web Interface), Queues (Email delivery, Transcoders), Media Zone - AMS-01 (Uploads (HTTPS), Uploads (FTPS), Downloads, Push workflows, Pull workflows), Media Zone - Azure (Uploads (FTPS), Uploads (HTTPS), Downloads, Push workflows, Pull workflows), and REST API, Media Zone - AWS, Media Zone - Hybrid Connections.